Refund Policy

Refund Policy

We aim to ensure customer satisfaction. However, if you are not satisfied with our service or product, our refund policy applies as below:

1. Eligibility for Refund

Refunds are applicable only for specific digital or service-based transactions within 7 days of purchase.

2. Non-Refundable Items

Certain products or services, such as promotional plans or consultation fees, are non-refundable.

3. Processing Time

Approved refunds will be processed within 7–10 business days to your original payment method.

4. Contact

For refund requests, please contact support@smventures.com with your order details.